EXMBM511-23B (HAM)

Communication and Collaboration in Organisations

15 Points

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The University of Waikato
Academic Divisions
Division of Management
School of Management and Marketing
Engagement and Executive Education

Staff

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Convenor(s)

Lecturer(s)

Administrator(s)

: corlia.booysen@waikato.ac.nz
: mbmenquiries@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: em.pooley@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
    • For extensions starting with 5: dial +64 7 858 extension.
    • For extensions starting with 9: dial +64 7 837 extension.
    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
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What this paper is about

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The world is undergoing rapid changes, and communication lies at the heart of these transformations. The emergence of Artificial Intelligence (AI) and platforms such as ChatGPT are revolutionising business and organisational communication, necessitating new skills for success in management careers. This paper establishes the importance of cultivating communication skills essential for professional growth. It focuses on self-awareness, interpersonal and intercultural communication, and the impact of AI on these facets of communication. The paper examines how messages are conveyed and received in face-to-face and online interactions, while also exploring conflict resolution, persuasion, and negotiation techniques. Ultimately, its goal is to equip students with the necessary abilities to excel in high-performing, intercultural teams.
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How this paper will be taught

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In this paper, you will develop self-awareness and refine your interpersonal and intercultural communication skills. You will familiarise yourself with both the theory and practice of professional communication in your everyday life contexts, specifically in organisational, business, and workplace settings.You will participate and understand how teams work, and develop skills through collaboration with others. You will have opportunities to practice your public speaking and listening skills. You will also collaborate with your peers, negotiate an agreement, and prepare a presentation.

This paper is taught face-to-face and on Zoom, with recordings available for each of the classes. As this paper is a foundational paper for the MBM, you are encouraged to attend in person on campus in order to get the most out of your opportunities to collaborate with others.

This paper leverages an active learning philosophy. This means that a lot of your learning depends on your engagement with the materials, your lecturer, and your peers. You will prepare for sessions by reading/watching/absorbing prescribed articles, case studies, videos, TED talks, and other resources, and thinking about the issues raised in them. Each three-hour session will be a blend of lecturing, workshop activities, discussions, and more. It is expected that every student will prepare for every session ahead of time and engage productively in activities and discussions in the session. Engagement doesn’t mean that you have to be loud or take the spotlight, but it does mean that you have to pay attention and participate in your own way.

FLEXI format

This is a FLEXI Synchronous class. FLEXI is a term used to describe a paper that will have learning available both face-to-face (on campus) and online, offering you flexibility as to where and how you learn. Synchronous means you are expected to attend and participate in the weekly lecture regardless of whether you attend in person or online. A zoom link to join sessions virtually will be made available on our Moodle page.

All supportive online resources will be accessible via Moodle in preparation for each session.

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Required Readings

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Instructions about required readings or other preparation are provided in Moodle for each session.

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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Demonstrate the interpersonal and intercultural communication skills necessary within diverse organisations and working teams
    Linked to the following assessments:
  • Evaluate conflict situations and build consensus in an organisation
    Linked to the following assessments:
  • Evaluate cultural value systems and how these influence organisational culture and processes
    Linked to the following assessments:
  • Participate in and evaluate negotiations in a professional context
    Linked to the following assessments:
  • Present your work professionally
    Linked to the following assessments:
  • Write grammatically and effectively for conveying meaning
    Linked to the following assessments:
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Assessments

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How you will be assessed

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All assessment must be completed.
PLEASE NOTE: The University of Waikato has zero-tolerance for plagiarism.
Click here for help with APA Referencing.

All assessment must be submitted as a word document unless otherwise stated.

Click here to view the University of Waikato Grading Scale.
Click here to learn how to view Grades in Moodle.
Click here to learn how to use Turnitin to view Feedback.
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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Presenting yourself
14 Aug 2023
1:00 PM
30
  • In Class: In Lecture
  • Online: Submit through Moodle
2.  Exploring organisational culture through Chat GPT
18 Sep 2023
2:00 PM
30
  • In Class: In Lecture
  • Online: Submit through Moodle
3. Reflections 1 & 2
20 Aug 2023
11:30 PM
5
  • Online: Submit through Moodle
4. Reflections 3 & 4
8 Oct 2023
11:30 PM
5
  • Online: Submit through Moodle
5. Analysis of a conflict and negotiation scenario
23 Oct 2023
9:00 AM
30
  • Online: Submit through Moodle
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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