LCOMM302-23B (HAM)

Conflict and Negotiation

15 Points

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The University of Waikato
Academic Divisions
Division of Management
School of Management and Marketing

Staff

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Convenor(s)

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz
: paula.maynard@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: em.pooley@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
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What this paper is about

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This paper provides a foundation in conflict management in a variety of contexts and provides students with skills in leading negotiations in interpersonal, organisational, and multi-party settings. One of the most pervasive features of interpersonal processes in organisations and communities is conflict. Differing goals, values, beliefs, and styles lead us to experience some type of conflict every day. Effectively managing conflict requires skills and tools for building sustainable working relationships. The paper begins by looking at ways of analysing conflict and exploring strategies for managing conflict, and then goes on to provide a theoretical as well as a practical foundation for effective negotiation on contested issues among two or more parties.
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How this paper will be taught

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This paper integrates theory and practice through a combination of lectures and workshops. There is one three-hour class session every week, as noted in the Timetable. Typically, each session will begin with a lecture and, after a break, end with a workshop where students get to practice and apply key learning points in the paper. Some sessions or parts of sessions are also set aside for in-class assignments.
This paper is offered in a FLEXI format, which means students have the option of attending in-person in the lecture room or connecting virtually via Zoom in real time. However, it is highly recommended that, where possible, students be physically present in class, at least for the group in-class negotiation assignments. Students will be asked to indicate their availability for in-class assignments early in the trimester. For students who notify the convener their inability to be physically present on campus for the in-class assignments, alternative group arrangements will be considered..Although the lecture sessions are recorded, the workshop sessions are not recorded. It is expected that students attend and participate in each session, incorporating both lectures and workshops, to get the maximum benefit from the learning activities.
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Required Readings

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The required readings for this paper are indicated in a reading list provided on the paper's Moodle page.

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Learning Outcomes

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Students who successfully complete the course should be able to:

  • Apply key theories and concepts to effectively analyse conflicts in specific situations
    Linked to the following assessments:
  • Generate a wide range of alternative strategies for managing conflict
    Linked to the following assessments:
  • Demonstrate an understanding of key concepts around negotiation
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  • Reflect on a variety of theories and communication strategies of both conflict management and negotiation and assess their strengths and limitations
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  • Practice and develop key skills in presenting well-argued points of view and in negotiating issues
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  • Undertake a multi-party negotiation
    Linked to the following assessments:
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Assessments

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How you will be assessed

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Conflict analysis
4 Aug 2023
5:00 PM
30
  • Online: Submit through Moodle
2. Multi-Party Negotiation Project (Group presentations)
18 Sep 2023
9:00 AM
15
  • In Class: In Lecture
3. Actual Negotiations
25 Sep 2023
9:00 AM
10
  • In Class: In Lecture
4. Group report on Multi-party Negotiation Project
5 Oct 2023
5:00 PM
15
  • Online: Submit through Moodle
5. Test
9 Oct 2023
9:00 AM
30
  • Online: Submit through Moodle
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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